Twimzi Data Deletion & Retention Policy
**Version:** 1.1
**Status:** Published
**Effective Date:** 23 September 2026
1. Purpose
This Policy explains how Twimzi approaches deletion and retention of personal information, account data, business data and security records.
2. Account Deletion
Users may request deletion of their Twimzi account through available account controls or the designated support/grievance channel. Twimzi will process valid requests according to applicable law, the Privacy Policy and this Policy.
3. What Deletion Means
Deletion may involve removal, anonymisation or de-identification of personal information associated with an account.
Deletion does not necessarily mean immediate destruction from every technical system.
4. Business Content
Deleting a business account may affect associated profiles, listings, posts, offers, services, media and other content.
Where lawful and technically appropriate, Twimzi may retain limited records necessary for dispute resolution, fraud prevention, legal compliance, security, audit or protection of legitimate rights.
5. Messages
Deletion of an account does not necessarily cause immediate deletion of messages or copies already delivered to other participants.
Communication records may be retained for safety, fraud prevention, dispute resolution, legal compliance, security or other lawful purposes.
6. Legal and Regulatory Retention
Twimzi may retain information where necessary to comply with applicable legal, tax, accounting, regulatory, law-enforcement or court requirements.
7. Security and Abuse Prevention
Twimzi may retain limited security, audit and abuse-prevention information for as long as reasonably necessary to detect, investigate and prevent fraud, attacks, abuse, policy violations or repeated harmful conduct.
8. Backups
Deleted information may persist in protected backups for a limited period until backup systems rotate or are securely overwritten, subject to applicable retention requirements.
9. Anonymisation
Where appropriate, information may be anonymised or aggregated so that it can no longer reasonably be associated with an identifiable individual. Such information may be retained for analytics, security, service improvement or reporting.
10. Retention Principles
Twimzi seeks to retain personal information only for as long as reasonably necessary for the purpose for which it was collected, legitimate operational needs, security and fraud prevention, dispute resolution, or as required or permitted by law.
Specific retention periods may vary by data category and legal requirement.
11. Deletion Exceptions
Twimzi may decline, delay or limit deletion where retention is required or permitted by law, necessary to establish or defend legal claims, necessary for security or fraud prevention, required for financial or accounting records, or necessary to protect the rights or safety of users or the Platform.
12. Requests and Verification
To protect accounts and personal information, Twimzi may verify the identity or authority of a person submitting a deletion request.
13. Children
If Twimzi becomes aware that data relating to a person under 18 has been improperly collected or retained, it may take appropriate deletion or restriction measures subject to applicable law.
14. Relationship to Privacy Policy
This Policy supplements the Twimzi Privacy Policy. If the Privacy Policy or applicable law provides a more specific rule for a particular category of information, that rule applies.
15. Contact
Twimzi is operated by Fateh Globalink, 82, Street No. 5, Bachittar Nagar, Ludhiana, Punjab, India. **Privacy/deletion:** support@twimzi.com.
16. Effective Publication
This Data Deletion & Retention Policy is published as Version 1.1 effective 23 September 2026.